Our Presence
IIFL Samasta boasts a robust presence across 22 states in India, operating in more than 1,660 branches that serve both rural and semi-urban communities. This extensive network enables us to make a significant impact on diverse populations, particularly in promoting economic empowerment among women.
Our operations span states such as Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Chhattisgarh, Goa, Gujarat, Haryana, Jharkhand, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Odisha, Puducherry, Punjab, Rajasthan, Tamil Nadu, Telangana, Tripura, Uttar Pradesh, and West Bengal.
Registered Office
Address:
IIFL Samasta Finance Limited 110/3, Lalbagh Road, Krishnappa Layout, Bengaluru -560027, Karnataka
Registered Office Number:
080-4291-3500
CIN
U65191KA1995PLC057884
Branch Locator
Customer Complaints/Feedback
Internal Channels of Grievance Redressal:
Level 1
Level 2
Report to State Nodal Officers
Level 3
Reach out to Principal Nodal Officer: Ms. Lavanya Srivaram
Address:
IIFL Samasta Finance Limited
#73, 2nd floor, Lalbagh road,
next to KIA motors
Bangalore-560027
Karnataka.
Phone: 080-42913591/ +918792913128
Email: pno@iiflsamasta.com
External Channels of Grievance Redressal:
Level 1
Level 2
RBI – Customers can reach out to RBI Ombudsman if they do not receive response from us within 30 days of lodging the complaint.
Find the details of RBI Integrated Ombudsman Scheme Here.
Or
Customer can escalate the complaint to RBI Ombudsman at
The Ombudsman, Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India, Central Vista, Sector 17, Chandigarh – 160 017
Email: crpc@rbi.org.in
Online Portal: https://cms.rbi.org.in/
Please find the ISFL CGRM Policy Here for more details.
Queries
Email: hr@iiflsamasta.com Phone: 080-42913590
