Our Presence
IIFL Samasta boasts a robust presence across 22 states in India, operating in more than 1,645 branches that serve both rural and semi-urban communities. This extensive network enables us to make a significant impact on diverse populations, particularly in promoting economic empowerment among women.
Our operations span states such as Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Chhattisgarh, Goa, Gujarat, Haryana, Jharkhand, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Odisha, Puducherry, Punjab, Rajasthan, Tamil Nadu, Telangana, Tripura, Uttar Pradesh, and West Bengal.
Registered Office
Address:
IIFL Samasta Finance Limited #73, 2nd floor, Lalbagh road, next to KIA motors Bangalore-560027 Karnataka.
Registered Office Number:
080-4291-3500
CIN
U65191KA1995PLC057884
Customer Complaints/Feedback
Internal Channels of Grievance Redressal:
Level 1
Report to the Branch Manager/ Field Team
Phone: 1800-120-8868
Email: customer.care@iiflsamasta.com
OR
Register Complaint on Customer Grievances Form
Level 2
Report to State Nodal Officers
Level 3
Reach out to Principal Nodal Officer: Mr. Mangal Raj M
Address:
IIFL Samasta Finance Limited
#73, 2nd floor, Lalbagh road,
next to KIA motors
Bangalore-560027
Karnataka.
Phone: 080-42913591/ +918792913128
Email: nodalofficer.cgrm@iiflsamasta.com
External Channels of Grievance Redressal:
Level 1
MFIN – Customers can reach out to MFIN if they do not receive response from us within 15 days of lodging the complaint.
MFIN Grievance Cell toll free number: 1800-102-1080
MFIN Email: customercomplaint@mfinindia.org
Level 2
At IIFL Samasta, we believe that when employees are encouraged to learn and tackle new challenges, everyone benefits. If you are ready to see how a Tour of Duty at IIFL Samasta can accelerate your professional growth, email your resume to recruitment@iiflsamasta.com
Queries
Email: hr@iiflsamasta.com Phone: 080-42913590